We place smart, proactive client services professionals across creative, digital, performance, and integrated agencies — the people who keep clients happy and teams moving.
Let’s find you the right fit — someone who earns trust, grows accounts, and lifts the bar.
Whether it’s a boutique digital agency or a global network, we know how to find people who bring calm, clarity, and commercial sense to every client relationship.
🧠 We understand creative delivery vs performance service models
🧭 We recruit for both leadership and delivery
🧩 Seamless process for perm or freelance
🧑💼 Trusted by London’s top independent agencies and fast-growth shops
Client Services is more than people skills — it’s delivery, growth, and internal leadership. Our approach:
🎯 We assess for sector experience (FMCG, fashion, tech, B2B, etc.)
💬 We look for client-fit — retained, project, or performance-driven
🧱 We understand the structure — creative agencies vs performance vs hybrid
📊 We prioritise commercial awareness — margin, upsell, retention
We get under the skin of your agency, so we know which type of operator thrives.
“We’d had three false starts hiring an Account Director. Tribal sent us someone who landed in week one and got on top of the entire client portfolio.”
Managing Partner, Creative Agency
We work in collaboration as trusted partners with our clients and candidates in a consultative manner, delivering on our promises in the most responsive and timely way.
Our shared knowledge and professionalism allows us to understand and relate to our clients and candidates resulting in a smooth process and outcome for all.
Uncompromising commitment to our clients, to our candidates and to each other. Working in collaborative partnership to achieve the very highest results is central to what we do.
We demonstrate complete integrity, upholding honesty and strong moral principles. We do not compromise the truth.
As experienced professionals ourselves, our reliability is proven as we understand exactly the calibre and culture required for your business. We work in partnership to deliver a responsive, bespoke and flexible service, adapted to meet specific individual requirements.
If you have any questions, or aren’t sure, get in touch. Whether you are an employer looking for your next hire or a jobseeker looking for your next job we can help you get on track.
